Salary History: I was laid off during COVID-19 and now make $134K in UX

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Salary History: I Was Laid Off During Covid 19 And Now

In our turn Salary stories, women with long career experience open up about the most personal details of their jobs: compensation. It’s an honest look at how real people navigate the complicated world of negotiations, raises, promotions and job loss, in hopes that it will give young people more insight into how to advocate for themselves — and maybe get some risks along the way.

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Age: 26
Location: Austin, TX
Current Industry and Job Title: Senior UX Researcher, Tech

Current salary: $134,000/year, plus stock and annual bonus
Number of years of employment since school or university: 4
Starting salary: $33/hour

Biggest Salary Jump: My biggest jump was in 2020 when I went from a $33/hour contract position to another $51/hour contract position. I am now FTE and every year I have had at least a 10% raise due to promotions or job changes.

Biggest pay cut: I have not experienced a drop in salary.

Biggest Negotiating Regret: I wish I had negotiated more. Not necessarily for more salary, but for more perks like sign-on bonuses or better titles. I’ve only worked for huge companies, so I’ve always felt intimidated dealing with rigid systems.

Best Salary Tips: Share your salary with your colleagues — at least the ones you feel comfortable sharing. Recently, many of my colleagues and I on my previous team either got laid off or some other internal position, so we were all sharing our current salaries with each other. We were shocked at the disparity, even though many of us had the same title and level. We were able to get a much clearer picture of what to ask for in our next roles.

I got this job as it was supposed to be a full-time role, not a contract one. I was offered the job and jumped at the chance to get my foot in the door for UX. As a recent graduate with a degree in psychology, I thought of UX as a good stepping stone to a well-paying job. I was originally offered $31/hour and responded to the written offer asking for $33/hour and the contracting company accepted immediately. Looking back, I realize they said yes too quickly to my request and I should have asked for more, but I’m glad I at least did some negotiating.

This was a key position in the field of consumer electronics technology. I mainly assisted the lead UX researcher in the team. I helped with user research interviews, coded user insights, and occasionally the UX prospect had me present findings to leadership to gain practice and exposure. We had a human factors workshop on site, so before COVID-19 the participants would have to come and use the different prototypes.

From June to mid-August 2020, I was unemployed after being part of a layoff due to COVID-19. I was able to get unemployment with the COVID-19 supplement and used the time to apply to as many jobs as possible. In total, I received $12,969 before tax.
I took on this role after several weeks of being unemployed. I was really unsure at the moment since I was let go from my first graduate job 11 months into the role. At this time, I was applying for UX roles as well as any job I thought I might be remotely qualified for. Fortunately, the contract I was on was looking for someone to start as soon as possible. With this contract, the pay rate was listed on the application, so I didn’t negotiate. It was a huge increase in my salary and I was excited to be working in UX again, so I was happy with the starting rate.

This position was in the advertising space. I spent a lot of time remotely interviewing users who post ads, as well as serving ads when searching for relevant content.

The manager I had at my first contract job out of college offered me this role. I liked his management style, so when he moved companies and offered me an FTE role in his new team, I didn’t hesitate to say yes. He told me directly what the salary band was and suggested I ask $5,000 more than the original offer to get the most out of the salary band, which I did. Otherwise, I negotiated the start date so I could take a vacation before starting work.

This position was on the technology side of a large retail company. Despite the title, I was still primarily performing UX research. There were no other researchers in the team, so for the first time it was primarily up to me to decide what to do at the end of the research to support the design initiatives. While ultimately formative, it was a stressful leap to make, and I’m grateful to have been in a supportive group.

I was promoted about a year into my role, which came with a pay rise and title change. I accepted, but I wish I had gotten a bigger raise. I had talked to new hires and knew they were getting higher salary offers for the same level. I discussed this with my manager, although he was unable to negotiate on my behalf because the budgets were already set for our team. Regardless, I accepted the role and was content to get a raise.

During that time, I had moved out of the country for this role and was also doing my Masters, which may have added to the stress of the job.

I accepted an internal role at the same level. Here, I had the opportunity to adjust my salary to reflect the current internal pay band. I spoke with the recruiter and she adjusted my salary to be in the middle of the pay band. I still don’t understand why this adjustment couldn’t have happened with my original promotion, but sometimes bureaucracy at larger companies gets in the way and I was happy to have my new role with a salary adjustment.

My current employer is huge, so there are many different organizations. I moved from a small design team embedded within an organization to the actual central design organization of the company. Every UX researcher supports different lines of business, mine is more consumer facing. By joining this group of other UX researchers, I feel like the standards are higher and I get much more guidance and constructive feedback than working alone. In terms of responsibilities, I still mainly do interviews and remote research, but I also occasionally do in-person research. I have some autonomy in deciding which methods and research designs to use, but I delegate the overall direction of the project roadmap to management. Deciding which projects and products to prioritize always gets very political and involves design, business and product teams along with asking different questions from the top down, so I’m happy not to be in charge of sorting through everything and rather trying to find out what I can for now (from a safe distance).

I’m hoping to move into a ‘lead’ or ‘staff’ level role as a UX researcher in the next 18 months, which would be a step up from senior. I would hope to make a base of $150,000, with a total value of about $180,000. The next level is usually the highest level you can reach in non-tech companies as an individual contributor. From there, I’ll have to think about whether I want to move into management or whether I’m content to stay as an individual contributor (IC). To go the IC route, I may need to move to a tech company (versus a tech role in a non-tech company, where I am currently), as tech companies tend to allow better promotion of IC roles.

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